![]() Of the name and/or the position title of the person who will be conducting the informal dispute resolution, if known.How informal dispute resolution may be accomplished in that State, e.g., by telephone, in writing, or in a face-to-face meeting.Of the name, address, and telephone number of the person the facility must contact to request informal dispute resolution.The request must be made within the same 10 calendar day period the facility has for submitting an acceptable plan of correction to the surveying entity That it may request the opportunity for informal dispute resolution, and that if it requests the opportunity, the request must be submitted in writing along with an explanation of the specific deficiencies that are being disputed.(See Exhibit 139 in this manual for transmission of Form CMS-2567.) Notification of this process should inform the facility: Facilities must be notified of the availability of informal dispute resolution in the letter transmitting the official Form CMS-2567.Alleged inadequacy or inaccuracy of the informal dispute resolution process.Alleged inconsistency of the survey team in citing deficiencies among facilities.Alleged failure of the survey team to comply with a requirement of the survey process. ![]() Remedy(ies) imposed by the enforcing agency.Scope and severity assessments of deficiencies with the exception of scope and severity assessments that constitute substandard quality of care or immediate jeopardy.Facilities may not use the informal dispute resolution process to delay the formal imposition of remedies or to challenge any other aspect of the survey process, including the:.Upon their receipt of the official Form CMS-2567, facilities must be offered an informal opportunity, to dispute deficiencies with the entity that conducted the survey.The following elements must be included in each informal dispute resolution process offered: (Rev.113, Issued, 04-25-14, 01-Effective: 01-01-12, Implementation: 01-01-12).ħ212.2 – Purpose – To Provide Facilities an Opportunity to Informally Dispute Cited Deficiencies After a Surveyħ212.3 - Mandatory Elements of Informal Dispute Resolution ![]() Independent Informal Dispute Resolution (IIDR) The Independent Informal Dispute Resolution (IIDR) process applies to Medicare funded skilled nursing facilities or a dually (Medicare and Medicaid) participating Skilled Nursing Facility/Nursing Facility (SNF/NF).
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